Welcome to RosCar Sri Lanka. These Terms and Conditions explain the rules for using our website, booking rental cars through our platform, and working with our local and international rental partners. By using https://roscar.lk/ and making a booking, you agree to these Terms and Conditions.
1. About RosCar Sri Lanka
RosCar Sri Lanka is a car rental aggregator. We help customers compare and book vehicles from international and local rental companies in Sri Lanka. Vehicles may be available for pickup at the airport, with city delivery, or with hotel delivery, depending on the selected supplier and location.
2. Booking Process
To rent a car, the customer must select the pickup location and return location, choose the vehicle category, add any preferred extra options, provide the main driver’s contact details, and confirm the reservation through our website. Available options may include no deposit, no credit card, insurance, and child seat, depending on the rental company and vehicle.
To confirm the booking, the customer pays a prepayment of 15% to 20% of the total rental price. After the booking is confirmed, a voucher is sent by email with the reservation details, instructions, and the contact information of the rental company.
3. Rental Partners
RosCar Sri Lanka does not usually own or operate the vehicles shown on the website. We act as an aggregator and booking platform that connects customers with third party rental companies. The rental agreement for the vehicle is completed with the selected rental provider, and that provider may apply its own rental rules, driver requirements, insurance terms, and vehicle availability conditions.
4. Main Booking Benefits
RosCar Sri Lanka aims to offer convenient booking conditions, including options for rental without a deposit, rental without a credit card, unlimited mileage, and free cancellation. These benefits are available for many offers on the website, but may depend on the selected vehicle, supplier, rental dates, location, and additional conditions shown at the time of booking.
5. Prices and Payment
All prices displayed on the website are shown for informational purposes and may vary depending on the vehicle type, rental period, season, location, and extra services selected by the customer. The booking is usually secured by paying 15% to 20% in advance, while the remaining amount may be payable according to the conditions of the rental company.
The final rental price may also depend on optional services, insurance coverage, accessories, or location specific services. Customers should carefully review the booking details before completing payment.
6. Cancellation Policy
Many bookings on RosCar Sri Lanka include free cancellation, subject to the conditions of the selected offer. The exact cancellation terms, including any deadlines or exceptions, will be shown during the booking process and in the booking voucher. If a booking is marked as non refundable or includes supplier specific limits, those conditions will apply.
7. Vehicle Delivery and Pickup
Rental vehicles may be collected at airport locations or delivered to a city address, hotel, or other agreed meeting point, depending on the supplier’s service area and availability. Delivery conditions, service hours, and any location based charges should be checked before confirming the reservation.
8. Driver Requirements
The main driver must provide accurate personal and contact information when making a reservation. The selected rental company may require a valid driving licence, passport or identification document, and other documents required under local law or company policy. Driver age limits and driving experience requirements may vary depending on the vehicle and supplier.
9. Extra Options and Insurance
Customers may be able to choose additional options such as no deposit, no credit card booking, insurance coverage, and child seat. The availability of these options depends on the rental company and the specific vehicle. Insurance conditions, exclusions, and coverage limits are determined by the rental provider and should be reviewed before the start of the rental.
10. Accuracy of Information
RosCar Sri Lanka aims to keep all website information accurate and up to date. However, vehicle availability, rental terms, prices, included services, and optional features may change at any time due to supplier updates or operational reasons. In case of any difference between website information and supplier conditions, the confirmed booking details and the rental company’s final terms will apply.
11. Customer Responsibilities
The customer is responsible for checking all booking details before confirming the reservation and for reading the voucher and supplier instructions received by email. The customer must also comply with the rental company’s rules, local traffic laws, and the agreed return conditions for the vehicle.
12. Liability
RosCar Sri Lanka is responsible for providing the booking platform and forwarding reservation details to the selected rental partner. We are not responsible for losses, delays, vehicle substitutions, additional supplier requirements, or service issues caused by third party rental companies, except where required by law. Any claims related to vehicle condition, rental execution, insurance handling, or deposit rules may also be subject to the rental provider’s terms.
13. Changes and Amendments
Any request to change a booking, including dates, times, vehicle category, pickup location, or extra services, is subject to availability and approval by the rental provider. Additional charges or updated conditions may apply after changes are requested.
14. Contact Information
RosCar Sri Lanka
Website: https://roscar.lk/
Email: [email protected]