At RosCar Sri Lanka, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, https://roscar.lk/, and our car rental booking services.
1. Who We Are
RosCar Sri Lanka is a car rental aggregator that helps customers compare and book vehicles from international and local rental companies in Sri Lanka. We work with trusted rental providers to offer a wide selection of cars and convenient booking options through our platform.
2. Information We Collect
We may collect personal information that you provide when using our website, making a booking request, or contacting us. This information may include your name, email address, phone number, pickup and drop off details, rental preferences, and any other information you choose to share with us.
We may also collect technical data automatically, such as your IP address, browser type, device information, pages visited, and website usage data. This helps us improve our website performance and user experience.
3. How We Use Your Information
We use your information to process booking requests, communicate with you, provide customer support, and connect you with suitable rental companies. Your data may also be used to improve our services, personalize your experience, prevent fraud, and comply with legal obligations.
4. Sharing of Information
As a car rental aggregator, RosCar Sri Lanka may share relevant booking and contact details with local and international rental partners in order to process your request and complete your reservation. We only share the information necessary for rental related services.
We may also share information with service providers that support our website operations, communication tools, analytics, or payment related processes, where applicable. In addition, we may disclose information if required by law or to protect our legal rights.
5. Booking Partners
Please note that rental vehicles listed on our website may be provided by third party rental companies. When you complete a booking or submit a rental request, your information may also be subject to the privacy practices of the selected rental provider. We recommend reviewing the privacy policies of those providers when necessary.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance functionality, understand user behavior, remember preferences, and improve overall performance. Cookies may also help us analyze traffic and optimize the website for future visitors.
You can control or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are turned off.
7. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including booking management, customer support, legal compliance, and dispute resolution.
9. Your Rights
Depending on the applicable laws in your jurisdiction, you may have the right to request access to your personal data, correction of inaccurate information, deletion of your data, or restriction of certain processing activities. You may also object to the use of your information in some cases.
To make such a request, please contact us using the details below.
10. Third Party Links
Our website may contain links to third party websites or services. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy terms of any third party site they visit.
11. Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals who are below the legal age required to enter into a car rental agreement.
12. Changes to This Privacy Policy
RosCar Sri Lanka may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality. Any updated version will be published on this page.
13. Contact Information
RosCar Sri Lanka
Website: https://roscar.lk/
Email: [email protected]